Shipping & delivery
Delivery availability, fees and timelines should be confirmed for each order. Before launch, replace this placeholder policy with Haya's actual dispatch timelines, shipping partners, serviceable PIN codes and delivery charges.
THE PRACTICAL DETAILS
Clear, from the start.
Review the store policies before placing an order.
Returns & exchanges
Publish the verified return window, eligibility, condition requirements, exchange process and refund timelines before accepting live orders. Do not promise a return or refund period until the business has approved it.
Privacy
Customer details are collected to process orders and customer-service requests. Publish a complete privacy policy covering retention, access, third-party services and customer rights before launch.
Terms of sale
Prices, product availability, order acceptance, cancellation, taxes and payment terms must be stated clearly. This starter policy page is a placeholder, not legal advice.